Surveilen

Garuda Sertifikasi Indonesia develop surveillance activities so that representative areas and functions covered by the scope of the management system are monitored regularly, and take into account changes that have on customers who are certified and management system.

Surveillance activities include on-site audit by auditing compliance with the specific requirements of the customer management system certified, that related with the certificate.

Surveillance activities, include:

• The question of Garuda Sertifikasi Indonesia certified to customers on aspects of certification,
• Review each customer statement with respect to its operations (eg promotional material, website),
• A request to the customer to provide documents and records (on paper or electronic media), and
• Another way to monitor the performance of certified customers.

Garuda Sertifikasi Indonesia carry out surveillance audits once a year to every customer certified.